Why doesn't my newspaper theme allow activation or clicking anything in it.

Posted in: Newspaper
Post count: 3
Martintumusiime
#241699
Jul 1, 2018 at 10:38 pm

I have tried to activate the theme but it doesn’t respond whenever i click or try to install a demo . What should i do ?

Post count: 23312
Catalin
#241856
Jul 2, 2018 at 2:14 pm

Hello Martintumusiime,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, try the manual activation.

Thanks.

Post count: 3
Martintumusiime
#241863
Jul 2, 2018 at 2:27 pm

My system status shows green for all categories as shown below . But the activation button and theme panel tabs still do not respond when i click them .

Post count: 7909
Alin [tagDiv]
#241974
Jul 3, 2018 at 8:22 am

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin so we can take a closer look. Also paste a link to this topic so we can identify you.
Please change the one star rating and provide a better one as we answer from the most older topics in order and unfortunately we dont work on weekends, sorry! – https://www.screencast.com/t/vp6xHKafppv3

If you are unsatisfied and you cannot use the theme, you can ask for refund here – https://themeforest.net/refund_requests/new

Thanks!

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