slow featured image upload

Posted in: Newspaper
Post count: 2
rolover
#244958
Jul 23, 2018 at 11:07 am

Hi,

When I add a featured image it takes a really long time to appear in the library and on the bottom right as the featured image in CP, it seems to only happen with this theme.

Thanks,
Javier

Post count: 2
rolover
#244973
Jul 23, 2018 at 11:56 am

Also, it gets stuck, says lost connection. It stays that way until I close and reopen browser.

Post count: 22421
Bogdan B.
#245039
Jul 23, 2018 at 3:29 pm

Hello Javier,
This usually happens due to low memory. Please use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
Plugins can also be a possible cause so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

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