Hi all. I am developing my new website. I do not have any problem by using TD composer in desktop version and make a clear layout. However, I was frustrated when the web is presented in mobile devices.
By using TD composer, my mobile version looks like this:
https://www.dropbox.com/s/plu8zr1sjywkjra/original.png?dl=0
but it sometimes presents to the public like this:
https://www.dropbox.com/s/5eywvoa8oi5tw3m/bugs.png?dl=0
I have no idea why the layout is changed into codes and I cannot fix it. Does anyone have ideas to tackle it? Thanks very much.
Hello wuchungpong,
Ensure that you are using the latest version of the theme, all of your plugins have been updated, clear all the caches and check the results. If you are using some untested plugins, try to disable all of these, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it.
Thanks for your understanding!
OK. I fixed the problem now. It seems that the td composer need to save all versions (desktop and mobile) one by one to get the correct layout. Thanks for your help.
Hi,
The second screenshot you provided displays the Jetpack mobile theme, that would not work with our theme. Disable it and it will not display anymore
– https://jetpack.com/support/mobile-theme/
If you want to use q mobile theme, try the one provided in the theme packahge
– https://forum.tagdiv.com/the-mobile-theme/
The plugin is optional, not required.
Thanks
