Hi, I’m trying to insert a new block on the front page using the tagdiv composer, near the bottom of my front page.
It shows up just fine on PC, but not showing up on mobile in multiple browsers. I tried clearing my cache/cookies, and the new blocks still didn’t show up.
Any idea why this might be?
Hello,
It is most likely the mobile theme plugin. please read this guide to learn about the mobile theme plugin implementation: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
I’m still having major problems with this.
My front page will not update on mobile. I have checked on multiple devices. It sometimes updates, and sometimes will not.
Are you saying that implementing the mobile theme plugin will somehow fix this problem of the front page not updating to reflect the changes I made in the tagdiv composer?
All I want is for the mobile version to reflect the changes I make on the front page tagdiv composer.
I consider this to be a serious problem with the theme.
To further clarify the issue:
I made a test post to see what would happen on mobile. The theme updated properly. However, once I deleted the test post, the test still appeared on mobile (and leads to a 404).
So now I have the correct layout on mobile, but it shows a test post that leads to a 404 as the first post on the page.
So it appears I can only update the layout of the front page on mobile IF and ONLY IF I have the content to make a new post.
I’m sorry but that isn’t what I expect from a premium product, so there must be some way to fix this without using the mobile theme plugin, yes?
I don’t want to use the mobile theme plugin if possible because I have some unique elements on the front page that I would like to be display on mobile.
Oh, and a lot of my images are also simply not loading at all on the mobile version, which is another thing that cannot go unfixed.
Please help.
Thanks
Hi,
Let’s try to clarify things here. The mobile theme plugin is optional, nobody is forced to use it since it will drastically change the appearance of the website. You can learn more about it’s functionality here
– https://forum.tagdiv.com/the-mobile-theme/
Then decide if you want to use it or not. If you don’t use it, exactly the same content from desktop will be displayed across all devices (responsive version).
You say you entered a block in a page. The block showed up on desktop, but not on mobile. A link to that page would have been very helpful, so we can see it and test for ourselves. Post it now if the same happens.
The theme does not have any inbuilt page or post cache, so if a modification you made is not reflected in the website, that is most likely a form of cache. Cache by a plugin, a server cache, browser cache maybe others.
Provide links to the pages with problems as well, I will let you know how we see them.
Thanks
Okay. I’m sorry to trouble you with my incompetence. Perhaps there is a conflict with WP Fastest Cache.
It updated a few hours after I made the changes, and I don’t know why, and things are working properly again.
Next time I encounter this issue, I will post in this forum with a link.
Thanks for your patience.
