tagDIV composer grey screen

Posted in: Newspaper
Post count: 37

Hi,
Im trying to make a new page with tagDIV composer. But 5 secs after the edior and workspace is opened, the right side of the page turns grey. I can not do anything, like adding elements or blocks.

Do you have any idea whats causing this?

See SS: https://imgur.com/yxXXV9y

Thanks!

  • This topic was modified 7 years by eivindert.
Post count: 20688

Hi,

Could be the same issue from this topic
https://forum.tagdiv.com/topic/gray-page-tagdiv/

Please try the solution mentioned there, it worked for many users with similar problems. Let us know if there still is a problem or it worked.

Thanks

Post count: 37

Hi Simon,

Thanks. But where in htaccess should i put the code?

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

I tried both start of htaccess and at the end, but just ends up with “Internal Server Error”

Post count: 37

Update:

I fixed to place the code in htaccess without 500 error now. But still grey page and still this message under system status:

“Apache mod_substitute module is active on your server – It’s default configuration may cause a timeout error on TD Composer when loading large pages”

Post count: 20688

We could take a look if there is still a problem, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.

Include a link to this topic in the email.

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