Hi I just purchased this theme and installed it today. Was trying to format a customized homepage and following the directions. Clicked on the Tagdiv in the page editor and it only goes to a gray page.
I’ve shut down all plugins to see if it was a plugin issue, and it still didn’t work. Not sure what else I can do.
Hello David144,
Please update the TD Composer (v2.1), clear all the caches and check the results.
Thanks.
Hi Catalin, thanks but it seems I already have TD Composer 2.1, and the cache was cleared yesterday. I re-installed the theme and it has the latest TD Composer in it. Not sure why that isn’t working.
Hello David144,
If you too are getting a blank screen when trying to use tagDiv composer, add this to your .htaccess file before the last closing tag.
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hope this helps and let us know how it goes!
Thanks.
Hi Catalin, yep, that worked. Thanks a bunch. Much appreciated. 🙂
Hi Catalin, it was working good, I setup my homepage. And then it went grey again.
Hello David144,
Check again your server files, htaccess and check if the code is there. Once the code was added there you should not encounter any other problems in this case.
Let us know how it goes!
Thanks for the message!
Yes, your right, for some reason the code disappeared from the htaccess file. Weird. Thanks for your help.
I was having the same problem and this worked for me, too.
I modified the .htaccess file and it finally worked. Woohoo.
Unfortunately, I got this error (500 – Internal Server Error). Does tagDiv composer work on https in staging mode?
Yes but after the update of htaccess, the error pops up.
Yeah I don’t know this. I guess wait for one of the Developers.
Thanks a lot Ryansmccain 🙂
Hey Ryansmccain, It works on https right?
Yes it does for me.
Check here too.
https://forum.tagdiv.com/topic/td-composer-opens-a-blank-screen/
Ok. It’s working now!!! I had to add the code at the beginning of the htaccess
I was struggling all day with Composer not working and after adding the recommended:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
to the htaccess, everything worked correctly. Thanks!!
Any suggestions other than .htaccess? I was having this issue before and editing the .htaccess file seemed to work. This is no longer helping today. Any other fixes?
Perhaps there is an extension conflict with it. Try and a new incognito window or a fresh Chrome install.
Muchas gracias LIKE NICE
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
where is the .htaccess file?
