TD Composer opens a blank screen

Posted in: Newspaper
Post count: 376
Ryansmccain
#240429
Jun 22, 2018 at 5:23 pm

When I try to launch TD composer it opens to a blank window. Any ideas?

Post count: 20688
Simion C.
#240599
Jun 25, 2018 at 8:47 am

Hi,

Please try the suggestions mentioned in this topic
– https://forum.tagdiv.com/topic/td-composer-stuck-on-loading/
The most common cause for that to happen would be insufficient resources, review the theme requirements. WP memory can be set higher than recommended if possible.

Let us know what you find, if you solved the problem let us know what worked.
Thanks

Post count: 376
Ryansmccain
#240733
Jun 25, 2018 at 3:18 pm

If anyone else has this issue, this fixed my problem:

Add this to .htaccess:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thanks

Post count: 4
packcrunch
#252773
Sep 10, 2018 at 5:29 pm

Hey, sorry im not too technical, anyone can advise on how to find the htaccess file?

Post count: 376
Ryansmccain
#252775
Sep 10, 2018 at 5:43 pm

It’s in the root directory of your webserver. If it’s a linux box, you’ll need to ssh into it. Check with your hosting provider.

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