Theme panel -> footer->instagram settigns

Posted in: Newspaper
Post count: 7
Stoimen
#259759
Oct 29, 2018 at 3:57 pm

Hello,

I have the following problem. My instgram ID doesn’t work properly. Whatever I enter in the input field goes to this ERROR:

Instagram data error: Instagram data is not set, plese check the ID

Best regards!

Post count: 35449
Calin
#259761
Oct 29, 2018 at 4:30 pm

Hi,

Please make a test, insert the cocacola id like in this image
https://www.screencast.com/t/s2tMZCFw8DEx

Thank you.

  • This reply was modified 7 years by Calin.
Post count: 7
Stoimen
#259773
Oct 29, 2018 at 5:24 pm

Hi,

Still doesn’t work and it’s the same error message… 🙁

Best regards!

Post count: 35449
Calin
#259828
Oct 30, 2018 at 8:17 am

Hi,

If you don’t have the last version of theme please make update

Also please provide some more details, some screenshots (with place you insert the id and error you get) or a link were I can find this error would be very helpful.

Thank you for your understanding.

Post count: 2
Dani Medina
#318078
Nov 4, 2019 at 2:08 am

Doent work to link my instagram account, is there any bug?

Post count: 35449
Calin
#318149
Nov 4, 2019 at 12:00 pm

Hi Dani Medina,

From what I know there was some changes in Instagram roles so you’ll need a token access from Instagram to can show that Instagram feeds; there will be a new implementation in our Instagram widget in the coming update that we hope will solve this problem, meanwhile you’ll need to find a plugin that can display Instagram feeds.

Sorry for the inconvenience!

Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.