Hi,
I’ve uploaded an image … 1920 x 1080 and set Repeat to No Repeat and Position to Centre and Background Attachment to Fixed.
Saved settings and there’s no background.
What am I missing?
Thanks
Hi,
Please read this documentation Background introduction -> https://forum.tagdiv.com/background-introduction/
If the problem is still there please provide some screenshots with the problem.
Thank you for your understanding.
Hi, your documentation just confirmed what I have already done. The screenshot in my previous post shows what I have in the settings. There’s a link to my site.
Please advise as to what else I could try?
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you.
Good morning,
I’ve sent all the login details to contact@tagdiv.com and was exchanging emails for a bit and then replies have stopped.
Please advise?
Hi,
Sorry for the delay, my colleagues have done some tests to solve the problem, please check gain now.
Thank you for your understanding.
Sorry. Just checked. Still not working.
I update the theme using the Envato Market plugin.
I don’t upload the theme via FTP.
Should I be doing that? Would that possibly overcome the issue?
Hi,
The problem occur from wp-rocket, please activate it and will work.
Example with the plugin deactivate
https://www.screencast.com/t/ERMZOJ5SB3P
Thank you for your understanding.
