Hi there, I’m hoping you can assist. I was trying to see how I would be able to format the look of a widget placed in the right panel of the homepage on a site I’m working on. When I inserted the shortcode, it seemed to have disabled the tagDiv Composer, rendering me unable to remove the shortcode.
Can you give me some advice as Let me know what information is needed to re-enable the tagDiv composer so I can remove the shortcode?
Thanks in advance
Hi,
Please provide some more details and screenshots, and a link to the website where I can see the problem would be very helpful.
Thank you for your understanding.
Hi Calin, thank you for reaching out. Sure… the URL is http://54.210.151.138/
I have not transferred the domain as yet as I’m still doing some work on the backend.
Let me know if you require admin details etc.
Thanks
Andrew
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Add this code in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Thank you for your understanding.
Hi Calin, yes it was configured and was working up to Sunday 4th Nov, 2018. What I did was place a shortcode into the tagDiv and when i hit saved, it disabled the composer and the homepage content disappeared on the homepage and disabled the navigation as well.
If you type in the link http://54.210.151.138/news/ you are able to access other pages but not from the homepage.
Is there a way to restore it to a previous working version Calin?
Thanks again for your help and assistance
P.S. the information provided for .htaccess, i will try to add it in and will provide feedback.
Hi,
I were exactly you set the shortcode? if you set it in homepage.
Please revert back to other changes which have made over your homepage. Ensure that you have activated the Revisions from Screen options from here -> https://www.screencast.com/t/jCbjzv0O7WS and then, at the bottom of the page, you can see the History of your page changes, like this -> https://www.screencast.com/t/rdoUSmAGw0v
Hope this will help you.
Thanks,
