Hello.
I installed on a latest version of WP and after I installed the theme, only when I try to activate the tagDiv Cloud Library – give me an 500 error.
The option is to delete or remove the plugin folder and after that everything is working.
What to do?
Also I activated the theme licence and everything was OK but I can not install the default demo version, completely.
Hi,
That could be caused by limited or insufficient resources, the theme has these requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
In some cases 500 errors were solved by increasing the WP memory, for most users 256M would be enough.
Thank you.
Hello,
Here are the system settings:
php.ini configuration
Server software i Apache
PHP Version i 5.4.45
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 120
max_input_vars 10000
SUHOSIN Installed SUHOSIN is installed – it may cause problems with saving the theme panel if it’s not properly configured. You have to increase the suhosin.post.max_vars and suhosin.request.max_vars parameters to 2000 or more. To see how you can change this please check our guide here.
suhosin.post.max_vars 10000
suhosin.request.max_vars 10000
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i http://www.baletromania.ro/wpbalet2019
WP Site URL i http://www.baletromania.ro/wpbalet2019
WP version i 4.9.8
WP multisite enabled i No
WP Language i ro_RO
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Hi,
Please try to update the php version, is possible that the php version to be too old.
Thank you.
