I spent all day trying to fix this. All the appropriate configurations to php.ini, wp-config.php and .htaccess have been made according to the documentation. I disabled almost every plugin with the exception of 12. My pages were saving before without issue. I found that TagDiv Composer it works fine at first, but as I add content to the page it eventually fails to save. Also, on a few occasions the page just completely disappeared and I have to revert to previous version. I assume this has something to do with system resources, but I already increased the memory etc. Not sure what I can possible do to fix this. Not impressed with this at all.
Hi,
We could take a look at the issue. Maybe we can find out what is happening. Please send us an email at contact@tagdiv.com with admin login as well as cPanel or FTP access for investigation.
We may need to deactivate all the plugins for testing.
If possible make a full backup of the website before sending the email. Include a link to this topic in the email.
Thanks
Same problem.
I had to deactivate my plugins to make my tag div composer save … Unfortunaltely, I must use all of my plugins.
Hi,
@Frédéric Bénot Maybe one of your plugins is causing the problem. Enable them one at a time and keep checking if the problem returns.
Also check the WP-memory parameter, when multiple plugins are active it may be insufficient
– https://forum.tagdiv.com/requirements-for-newspaper/
For most users a value of 256M is enough, we recommend that value if possible. Maybe it is not a plugin conflict, but insufficient memory.
Thanks
Hi, Unfortunately,the save seems not to work for me too.
In the console I can see the error:
{"code":"rest_no_route","message":"No route was found matching the URL and request method.","data":{"status":404}}
and the file is wp-json/td-composer/save_post?uuid=1c506a9d-
any suggestions?
Hello @banagnes86!
Please make sure you have the latest update and try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
I tried to disable everything and even to change browser and computer, the problem it’s still there ( cross origin problem), you can see here:
https://ibb.co/M5k0P3g
If I open the response this is what visualize:
Let me know
Agnes
Hello!
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Solved it was the cache system, Thanks Bettina
I just solved the same problem by turning OFF CDN (content delivery network) at GoDaddy. It was an instant solution. I think this happened once before.
GoDaddy says “Our global Content Delivery Network (CDN) turbocharges your site by hosting big files on servers around the world, closer to your visitors.”
Not!
not solved
Hi @ppaul,
I answered here https://forum.tagdiv.com/topic/homepage-not-updated-after-edit-with-tagdiv-composer/
Thank you!
not solved my problem
Solved with cloudflare bypass rule
In the Cloudflare dashboard, go to Security > WAF > Custom Rules.
Click Create Rule and configure:
Field: URI Path
Operator: equals
Value: /wp-json/td-composer/save_post
Action: Allow
