Hello, we have updated Newspaper to Version 9.1 on our site triesteallnews.it, however TD Composer is no longer working. When we try to edit the page created with it, i.e. the homepage, TD Composer says it was not created with it and in general it continues running without opening the page to edit. We tried to create a new page, but it has the same behavior, continues running without opening the editor.
We also noticed that we’re no longer able to change the formatting of an article, i.e. from one template to another. Could you please support?
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Please increase the wp_memory
Let me know the results.
Thank you.
Hello! We verified, however all status is green, and also the memory results as already increased and in green too. All minimal requirements you set in your guide are satisfied, we have WP Super Cache as suggested by you and also – we didn’t have any issue before the upgrade. So alas no result by now and we still need your support.
392 MB/request
Hi,
Did you increase the wp_memory? some time is need to be more then we suggest in requirements, also did you add this in .htaccess https://www.screencast.com/t/cctQtcNjxff ?
Please provide some screenshots with the error that TagDiv Composer give you.
Thank you.
