Theme is deactivating randomly needed plugins

Posted in: Newspaper
Post count: 1
maik.lehmann
#264365
Nov 28, 2018 at 2:09 pm

Issue:

The website is setup with Newspaper theme 8.xxx since a year ago (https://alumniunige.ch/)
4 weeks ago we decided to upgrade to newest version 9.1. Therefore we bought a new licence, upgraded and reactivated the theme with new key.
Since then the theme is automatically deactivating the needed plugins that are part of the theme (tagDiv AMP, tagDiv Composer, tagDiv Social Counter). The result is the the website shows broken parts.
We have to go to the admin panel and have to reactivate all plugins and then it working.

Thanks for help
Best

Post count: 35449
Calin
#264478
Nov 29, 2018 at 10:30 am

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Also if you have some plugins that wasn’t test with our theme please deactivate them clear all cache and see if the problem persist.
https://www.screencast.com/t/FYgFKqegX

Thank you for your understanding.

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