Upgrading to the new version

Sorry to ask such a basis 101 question … there is a new update out but when I updated in the past it broke my website. I had to update TagDiv Composer and TagDiv Cloud Library plugins. From what I recalled it was not a simple matter of clicking ‘update’ from the theme panel. I had to go somewhere (can’t remember) and download the plugins and installed them.

Is there a simpler process to update the version and plugin so that the website does not break?

• This topic was modified 7 years by extraordinarynicci.

Hi Calin,

TagDiv Composer did not update automatically today – nor the last two times. As a result, all the raw code was displaying on my homepage and made it look horrible. The blocks and their elements went missing. For TagDiv Cloud Library – that was deactivate and I had to go to Plugins to activate it. During that time all templates reverted to the default template.

So whenever a new version is updated there is a period of time when the website looks bizarre until the two plugins are updated. Hence my question, is there a way to do these updates without making the website look horrible?

Thanks

Sorry to revive an old thread, I am having trouble updating TagDiv Cloud library.

I use to have my website with EasyWP by Namecheap. I had their support team transfer my wordpress Newspaper 9 theme to their Stellar shared hosting.

I then had them fix the database, looks like duplicator DB Maria was used to backup my site, i still have EASYWP access since i paid for it, so there’s a backup of my site there too– deleted the site from the EASYWP and the dns is correctly configured to look at stellar. either way, i deleted the site from EasyWP’s servers so to isolate contributing factors.

I updated Newspaper 9 to 10 and one by one updated the plugins. I could not get the TD cloud library to install as Newpaper theme thinks it needs to be installed and says it is required, however when i try to install is says it can’t because it already exists. I deleted the td cloud library plugin by FTP, then it was able to install but not activate. So i deleted the new td cloud library plugin folder by ftp and restored the previous one.

I also took note that the PHP demanded a higher limit so i had Namecheap fix that, however after doing so, the site is now a error 500.

I thought maybe it was td cloud library that was the problem so i deleted it, now i don’t have a website and am unaware of the ideal values.

This is what i had them fix before i ended up with just a blank error 500 page:

max_input_vars 1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.
SUHOSIN Installed SUHOSIN is installed – it may cause problems with saving the theme panel if it’s not properly configured. You have to increase the suhosin.post.max_vars and suhosin.request.max_vars parameters to 2000 or more. To see how you can change this please check our guide here.
suhosin.post.max_vars 1000
suhosin.request.max_vars 1000

Namecheap changed these values to:
The limits are now: max_input_vars = 2000
; suhosin.post.max_vars = 2500;
suhosin.request.max_vars = 2500

• This reply was modified 6 years by Fanjita.