Complete website messed up after theme update

Posted in: Newspaper
Post count: 136

https://goo.gl/fXywhF

-After updating the website and you go to my homepage you don’t see any pictures with my blog posts.
-The whole website is extremely slow, not 100% sure if this is because of the update saying honestly.
-Maybe more problems I’m not aware of?

Post count: 136

follow

Post count: 35449

Hi,

For the moment please disable the lazy load https://www.screencast.com/t/41RX5jqHp3 until we fix the problem.

Thank you for your understanding.

  • This reply was modified 7 years by Calin.
  • This reply was modified 7 years by Calin.
Post count: 136

I disabled it and the pics are back again. Any Idea how I should know when I can activate it again?

Post count: 35449

Hi,

Please clear all cache and activate the lazyload, see if the problem persist.
Let me know the results.

Thanks.

Post count: 136

Nope, still not working

Post count: 35449

Hi,

We will investigate further.

Thank you for the message.

Post count: 136

thanks!

Post count: 9

If i upload the updated td- composer and activate it. my site goes blank

Post count: 25

If i upload the updated td- composer and activate it, my home-site does not display pictures. All other sites works fine with pictures. I disable “use loading animation image” and it works.

Post count: 25

follow

Post count: 35449

Hi giparaschiv,
Hi dxx26379,

Please make sure that you clear all cache ( browser/host …), and try again, if the problem persist please deactivate lazyload https://www.screencast.com/t/bF11qPbEo

Thank you.

Post count: 9

Yes Calin i did. I can”t even install the TagDiv composer. After i install it all my website goes bliank! i have to go to cpanel file manager to delete the td-composer folder. (adica imediat dupa ce instalez td composer imi dispare totul de pe site – Nu mai arata nimic, am incercat sa si dezinstalez pe rand celelalte plugin-uri, tot asa face. Nu stiu ce mai pot face, arata super urat dupa upgrade la 9 … imi apar linii de cod pe homepage)

Post count: 35449

Hi,

Most important, please be sure to check the updated theme requirements guide
https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
https://www.screencast.com/t/sQswe1SWR

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you.

Post count: 25

Hi Calin,
everything is up to date and works when the lazyload is deactivate. When I activate the lazyload, all pictures are missing only at the start page. If you want I can send you my login parameters.
Thanks
Dennis

Post count: 35449

Hi,

I think in the current week will be release an update to fix the problem with lazyload

Thank you for your understanding.

Post count: 47

Hello, I have the same problem with lazyload. After the last update 9.5, I had to disable lazy load to get the pictures back on td composer. Any workaround found so far ?

Post count: 35449

Hi,

Is possible that you gave some plugins that already have lazyload activate and is make conflict with lazyload from theme, you can try this by deactivate all non theme plugins, clear all cache and see if the problem is still there.

Thank you for your understanding!

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