Cannot load Cloud Library

Posted in: Newspaper
Post count: 4

I am receiving an “Invalid reply from server endpoint” error.
Any ideas?

Post count: 8

I had the same issue after the last update, and I went (via FTP) and downloaded the plugin from the Newspaper theme Newspaper>Includes>Plugins and uploaded like normal and it worked for me. I’m not sure if it’s happening because of leaving the plugins active while updating the theme? But next time I’ll try deactivating them first before installing the theme update.

Post count: 22421

Hello,

Usually this is a memory allocation problem. Please use this guide:
https://forum.tagdiv.com/requirements-for-newspaper/
Read it carefully and verify each step in the system status screen making sure your modifications apply: https://www.screencast.com/t/jV5K7wQSyEb
All of the entries in the system status should be green.

Thank you!

Post count: 4

Not a memory allocation issue. All of the statuses are green.
Chayton, I will try your solution and report back what I find.

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It did not work. Unfortunately, I get the same error message.

Post count: 1043

Also, check that you are not on a slow network. I travelled recently and I got a similar problem due to network issues.

Post count: 22421

Usually the memory allocation and increasing the php version worked for most users who encountered this issue. Plugin conflicts can also affect the proper functionality of the theme so also test without plugins.

Thank you!

Post count: 4

I completely reinstalled WordPress, then the Newspaper 9 theme.
Odd thing is that it seemed to connect right before I activated the theme.

I tried it with and without plug-ins and it still does not work.

Also. Network speed is fine. I am having trouble both at work and at home, so most likely not a network issue, but thanks for the suggestion.

  • This reply was modified 7 years by SplitP1.
Post count: 20688

Hi,

We could take a look, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel so we can investigate. Include a link to this topic in the email.

Thanks

Post count: 3

I have sent an email about my issue. Please check contact@tagdiv.com.
Thanks !

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