Cloud templates white screen in 9.2

Hi

Cloud templates have always worked well, but the latest update fails to load any from dashboard ‘All templates’ imported ones ar ok of course, but the library faile to load.

It’s the first update that has caused this issue – it just shows a completely blank white screen

Have re-installed 9.1 and problem is solved – plugins tested by deactivating and that isn’t the issue

Does anyone have a solution at all or had had this same issue? Don’t want to update again until can be sure all is well with Cloud Templates

TagDiv composer unaffected

Thanks

The plugins all checked and ok – cache cleared

About the WP memory limit – I changed this from the theme instructions in wp-config to 128 – but in theme panel it still shows as 64 – should I be changing it somewhere else too?

All other settings are green lights

Note it all worked until 9.2

Thanks

Sorry to 256 I meant ( not 128 )

This is still an issue for me – cloud templates work and allow designs etc

Then from Dashboard – Cloud Templates – All templates they are inaccessible and whitescreen – there’s no way to access them again when this happens

All theme options pass green – except mem limit 64MB even though I changed it in wpconfig to 128MB

This time I changed to 512MB at host in cPanel php options ( ver 7.2 )

And I changed wp-config to 512M – still theme panel shows 64M – am I missing something?

Thanks done

UPDATED v 9.5

Further to this issue – and thanks for the support via email Bogdan

An update is: Increased wp-mem to 512M in wp-config and at host – Bogdan confirms that is correctly changed and theme panel confirms it as 512M

Updated theme to 9.5 – cloud template problem then happens again – I’m initially able to edit and import cloud templates, but after a few minutes they whitescreen – so from admin > Cloud > All Templates – there’s a white screen – doesn’t affect site at all just this screen. They do show in ‘Add new’ > ‘Post’But I can’t go back to edit again or even delete them.

I’ve checked all plugins again and the issue appears to be Yoast SEO Premium 9.5 and upwards – I have 9.6.1 installed, deactivating it fixes the problem

I then downloaded Yoast SEO Premium 9.4 from the repository and there seems no issue now

Will update if the problem shows up again, because it has been intermittent

Anyone else having this issue?

I have the same issue, grey screen when I try to edit any template, even if I switch off all of my plugins.

• This reply was modified 7 years by adatkabel.