Whole host of issues rendering it useless

Posted in: Newspaper
Post count: 7

HI there, I just bought the theme, I installed it and there is no access to the templates so its not possibel to quickly build pages, when I make a page it says “Success this page was not created in TD Composer” What does that mean, is that a success?

When I go to save the icon just sits spinning forever, sometimes when i go to load a page to edit it doesnt open.

All together its completely wasted an entire day and unless you can provide some help to make it work i will need to ask fro a refund as at the moment it simply does not work.

Post count: 7

The error says The templates API server responded with a fatal error.

Post count: 4

I am having the same issue. Very frustrating

Post count: 7

OK SO you can now access templates, but I have still no ability to save work. I have read https://forum.tagdiv.com/requirements-for-newspaper/ and implemented and checked everything i could see to no avail.

I would really like to continue using the theme but at the moment it’s still not working. Any assistance gratefully received.

Post count: 7

For anyone else stuck on the not saving issue, I found a thread which the staff said there is a problem with the Mobile Plugin causing conflict with saving and as soon as I deactivated the plugin files saved.

It did say in the post that although the saving icon is still spinning your work would be saved however mine was not being saved. Unfortunatley over 70 of people view on mobile ..

Staff can you say when this issue will be fixed, I bought the theme because of the Mobile speed !

Post count: 7

Now having got working templates and having disabled the faulty mobile plug in which prevented saving I have done several hours work, gone for coffee repoened the page i had been working on and it refuses to load the circle in screen just goes round and round and error message stating :

Error at rows: 7(models) : 8(dom). The model does not match the content

Last chance saloon here this theme has proven to be problematic from the very start and still absolutely no answer to any of my issues on the for here..

Post count: 35449

Hi,

Please as a note, please try not to reply in your own topic multiple times, this will only delay the response from us. So for example this topic would have been among the first in priority without that last replies.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Here is and example how to do it Please try to add the
define(‘WP_DEBUG’, false);
define( ‘WP_MEMORY_LIMIT’, ‘512M’ );
in wp-config.php
https://www.screencast.com/t/h10CCfEVHIk
Also please add in .htaccess this code
php_value max_input_vars 5000
php_value max_execution_time 300
php_value post_max_size 50M
php_value upload_max_filesize 50M

https://www.screencast.com/t/Ch5RyyoF

Hope this will help you!
Thank you for your understanding.

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