Installation problems

Posted in: Newspaper
Post count: 1

Hi,

I have several problems trying to install the theme:
1) when trying to upload the wordpress files I encounter a message stating ‘the link has expired, please try again’.
2) when I upload via FTP the theme shows up in the theme selection tab, however if I click on live preview or activate the theme, the entirety of my website (fresh install of wordpress without plugins) white screens.

I have increased the allocated memory to the website to 1024M and increased the max upload and execution times to 512M and 5000 respectively. Nothing seems to work.

Any help would be most appreciated.

Post count: 35449

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you .

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.