Hi I have recently purchased this theme and am generally impressed by the options available.
However, when trying to edit a page with the Tag Div Composer, the interface takes about 40 secs to load having pressed the blue button at the top of the page.
I have searched forum and come across various threads but none of suggested solutions are working. I can’t see anything on console either apart from a missing css file which I have re-created.
Please could advise on what to do next. It is pretty unworkable as it is.
Thanks
(PS running Worpress 5.03 on a reasonably fast server – everything else is loading normally)
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Hope this will help you!
Thanks.
Hi Calin
Thanks for this.
I have reviewed the configuration and it meets all your parameters.
I have increased PHP memory limit to 512M
Sadly no change – still takes about 45 secs for TD composer to fire up.
Everything else on the site loads ok – not the fastest but acceptable.
As this site will be updated regularly, it is important to sort this out.
Would you be able to log in and have a look? I can PM access details to you. You might be able to track what is happening and why it is taking so long.
Thanks,
Andrew
Hi,
Yes, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
