Updating is giving lots of issues like below:
[vc_row full_width=”stretch_row_content_no_space td-stretch-content” gap=”0″ el_id=”homeslider” svg_width_top=”100%” content_align_vertical=”content-vert-center” shadow_top_shadow_offset_vertical=”0″ row_divider_top=”” space_top=”128″ tdc_css=”eyJhbGwiOnsiZGlzcGxheSI6IiJ9LCJwaG9uZSI6eyJib3JkZXItcmlnaHQtd2lkdGgiOiIxIiwiYm9yZGVyLWxlZnQtd2lkdGgiOiIxIiwicGFkZGluZy1yaWdodCI6IjAiLCJwYWRkaW5nLWxlZnQiOiIwIiwid2lkdGgiOiIxMDAlIiwiZGlzcGxheSI6IiJ9LCJwaG9uZV9tYXhfd2lkdGgiOjc2N30=”][vc_column tdc_css=”eyJwaG9uZSI6eyJwYWRkaW5nLXRvcCI6IjAiLCJwYWRkaW5nLXJpZ2h0IjoiMCIsInBhZGRpbmctYm90dG9tIjoiMCIsInBhZGRpbmctbGVmdCI6IjAiLCJ3aWR0aCI6IjEwMCUiLCJkaXN
What should we do?
Hi,
Please make sure that you have the tagDiv Composer activate, also if you have elements from tagDiv Cloud Library please activate cloud library too.
-> https://www.screencast.com/t/FtYbvYwLjP5
Thank you for your understanding!
That’s not the issue, the problem is that the theme updates as normal however the composer does not. This is probably as it’s shipped with the theme. It doesn’t list under plugins as update available.
This means that when the theme was updated, composer deactivated as it’s “not compatible” with the theme update.
Is there a way around this?
David
Hi,
So you can not update the tagDic composer? if is so please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
I’ve already updated manually, it was not possible to do this as normal… that’s my point.
Hi,
Indeed sometimes the tagDiv Composer is not automatically update because of some plugins that are activate, plugins that are not from our theme, that’s way we recommend after you make the update to check the theme plugins to see if those was or not updated and activated.
Thank you for your understanding!
thanks a shame, do you have any plans in the future to standardise this?
Hi,
The auto update and activate for tagDiv COmposer is in our theme, but as I said above some times there are some conflicts between our function and plugins that are not tested with our theme;
Thank you for your understanding!
Sorry, but this gets us every time, then we need to update manually, which of the following plugins is the problem?
Advanced Custom Fields
Akismet Anti-Spam
Contact Form 7
Contact Form 7 Honeypot
Email Log
Email Return Path Fix
Gravity Forms
Gravity Forms Gutenberg Add-On
Mailchimp for WordPress
Math Captcha
ManageWP Worker
Regenerate Thumbnails
Search Exclude
Slider Revolution
tagDiv Composer
tagDiv Social Counter
Widgetkit
WP Fastest Cache
Yoast SEO Premium
HI,
Please check this update about update to Newspaper v9.7 -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Thank you!
