Posted in: Newspaper
Post count: 1
Apr 5, 2019 at 9:43 am
Hi
I am using Newspaper theme. User registration email is not being sent.
WP Mail SMTP is installed and working as I use it for contact us form and that works.
Is there any other mail setting for user registration?
I am using Hostgator and WP Mail SMTP is set to use TLS encryption and and the right port for the hosting providers server.
Please let me know what else I can do.
Thanks Nitin
Post count: 35449
Apr 5, 2019 at 1:38 pm
Hi,
Please make sure that you made the settings like in our documentation -> https://forum.tagdiv.com/login-how-to-enable-user-registration/
Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
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