Good afternoon Tagdiv Tea,
I would like your support and help regarding these errors and issues. I’m still new, but I’m an IT guy. It made a big mess on my WordPress website! really disappointed :/ :
set ‘firstInstall’ in /home1/momonahali/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48
Warning: Illegal string offset ‘td_log_status’ in /home1/momonahali/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48
Warning: Illegal string offset ‘td_timestamp_install_plugins’ in /home1/momonahali/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48
Warning: Illegal string offset ‘td_social_drag_and_drop’ in /home1/momonahali/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 97
Warning: Illegal string offset ‘td_version’ in /home1/momonahali/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48
Warning: Illegal string offset ‘dGRfMDExXw==tp’ in /home1/momonahali/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48
Warning: Illegal string offset ‘td_timestamp_install_plugins’ in /home1/momonahali/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48
Hi,
Also, I have already replied to you on our blog page.
These errors are due to an incorrectly installed/updated theme. Please make sure if you have properly installed the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/how-to-update-the-theme-2/. After this, if the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can further investigate it closer your theme install.
Thank you!
Good Afternoon Catalin,
Actually, I may have another problem as I submitted a refund request before my issue was resolved. Is this something can be resolved by reactivating it and what’s the current of the status of it?
Thank you again a lot for your help and Looking forward to hearing from you soon.
Best regards,
Hi momo.foufa01,
Please notice that your refund has been already approved by our team. Further, you need to contact the Envato, tell this problem and request for them to remove your refund because we do not have any control over this after we have already approved your refund. Otherwise, you will get your money back and you will be free to purchase again our theme.
Thank you for the message!
Hello Catalin,
I will buy it again in the early next month, as I need the money right now. So can you please tell me if the process of exporting the data and import it later works fine in the theme. Plus, can I use it please it and then save all that data for the new purchase (Same Theme). Or, I have to delete it, then start from scratch?
Best Regards,
Hi,
Please notice that all of your data is loaded into your database and it is not lost. However, to be safe, you need to make a full backup to avoid any circumstances regarding it. You should simply replace your theme with another one after you will buy it. That’s all.
Thank you!
