The 9.7 update has removed my ability to use my website at all! Please HELP!

Posted in: Newspaper
Post count: 8

Please help! How do I remove the 9.7 version of the theme? I cannot use the back end of the site and now nothing shows up on the site at all, and when it did, it was completely deconstructed in layout and design.

Please help, we have a heavily visited site!

Post count: 49

The reason for this may be you have made the website using WP Bakery Page Builder or other page builder software.

I also had this problem. Kindly go to Newspaper -> Plugins and update “Tagdiv composer” and “tagDiv social Counter”

Once you update it, the website will become normal as before.

Post count: 17

Have you tried accessing your website through CPanel? From your host? Perhaps ask your host to do install a back-up?

Post count: 23312

Hi,

Please update the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

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