Keep getting cloudflare error 521

Posted in: Newspaper
Post count: 2

Hi there

I keep getting 521 error on cloud flare on http://danielfooddiary.com, the host say

“Based on our findings, we could see that you have recently updated/installed the following plugin which caused the issue and the Apache service was being killed by the operating system’s self-protection mechanism to keep its critical services running when the server is running low on memory.

td-social-counter
td-cloud-library
td-composer
td-newsletter​

In order to resolve this issue and keep the http://danielfooddiary.com/ site online, we have renamed the following plugin folders as follows;

/home/danielfo/public_html/wp-content/plugins/td-composer_bak
/home/danielfo/public_html/wp-content/plugins/td-newsletter_bak​

We suggest you uninstall/deactivate the plugin from the WordPress dashboard to keep your site stable. Also, we highly advise you to seek advice from your web developers for a timely and accurate resolution to the issue.”

IS there anyway to remedy the solution?

  • This topic was modified 7 years by geraldkoo.
Post count: 35449

Hi,

The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

The 521 error is a Cloudflare error/problem, please make sure that you made all settings for Cloudflare ( CDN ) like in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/ also clear all the caches, purge CDN files and check the results.

Thank you!

Post count: 2

Thanks i will try that.

Also the images does not load in mobile phone.

Post count: 35449

Hi,

This can be a plugin conflict, the opacity for the feature image remain 0, you ca use this custom css
body .td-backstretch {
opacity: 1;
}

Set the code in Theme panel>Custom code>Custom css

Thank you!

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