Theme panel settings are not saved

Posted in: Newspaper
Post count: 4

Hello,

Whenever I update any options from theme panel, the settings doesn’t get saved. When I click on SAVE SETTINGS button, the loader just gets stuck spinning.

Post count: 18283

Hello !

In most cases the issue is caused by one of the cases below:

Could be caused by insufficient resources
https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.

Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
https://forum.tagdiv.com/topic/cant-save-theme-options-2/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thank you !

Post count: 4

Hey Vlad,

I have checked all the solutions mentioned by you in the previous comments, none of them worked. Just sending the mail in the admin details and FTP in the mail.

Thank you!

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