Hi,
Since I updated the last version of the theme the design broke. For example in the homepage the menu is in the left (before it was in the right), the titles are smaller and they are in the left (before they were centered), the buttons look different, etc.
I tryed deactivating plugins, cleaning the website cache and the browser cache, and the problem still persists. When I’m logged in the website looks okey and everything is normal, but when I log out everything looks bad. I just can’t understand if all the caches are cleared.
Can you check if it is some problem with the update? Maybe TagDiv Composer or something else is not working properly.
Thank you.
Hi,
Is possible to get these errors if you make update to theme without delete the old version and just overwrite with the new one.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Thank you!
I tryed everything and it didn’t work. I noticed it only happens in the homepage, I don’t know why. In the other pages everything looks well.
Moreover, since the update I don’t see the “Header manager” orange button in TagDiv Composer and I can’t hide the footer. So if I want to make an empty page I just can’t do it, because you also removed the empty page template.
It’s true I updated the theme overwritting, but I deleted the theme, TagDiv plugins and uploaded the latest version downloaded from themeforest, and the problem still persists.
I’ve been so many years updating the theme overwritting (I didn’t know it’s not a good practice), and now I just noticed in FTP that I have a lot of folders and files, many of them empty and I think now the hosting is “dirty”.
I just don’t know what to do to solve the problems.
Hi,
Please make sure that tagDiv Composer and tagDiv Cloud Library are activate.
Also I checked your website and is look like now your homepage look better -> https://www.screencast.com/t/4OybF8GA
Thank you!
Hi,
My hosting solved the problem. Some files css and js were trying to get on routes that did not really exist, due to an error in the .htaccess file the originals were being altered and this caused 404 errors. That’s why now it looks better.
In the other side, I installed tagDiv Cloud Library and now I see the header manager, but what about if I want to hide the footer? There are some pages that I don’t want to use header and footer because I don’t want leak points.
Thank you.
Indeed, the empty page template has been removed, now you can remove the header per page, using the header manager. An option will be added for the footer. If you require it, you can download it from here – http://cdn.tagdiv.com/wp-content/uploads/2019/02/page-empty.zip
Place it in the main theme folder, upload it by FTP for example
– http://prntscr.com/mo17zp
Then select it for the pages you want. The footer will be removed and the header can be disabled
– http://prntscr.com/mo17bw
Editing the revolution slider blank template with the composer will cause problems. That would be useful if you wish to display only a slider provided by the plugin, by entering it’s shortcode in the page content, in the backend – http://prntscr.com/mo18vk
Sorry for the inconvenience.
I added the file you sent me and now it’s working fine. I hope you can add the option to hide the footer in the future, it would be great.
Thank you!
Hi,
I’ll note your suggestion on our suggestion list.
Thank you!
