Getting Error When Selecting 'Header Style 4'

Posted in: Newsmag
Post count: 15

I am getting the following errors when selecting Header Style 4:

    Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
    Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/usr/share/php’) in /public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27

Screenshots:

Post count: 23312

Hi,

I have checked on my website with that header style 4 and it seems to return good results. Make sure if you have correctly installed the theme according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ via FTP way, check the system status parameters to be increased accordingly to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, check the PHP version to be minimum 7.0, something like this. Also, remove all of the untested plugins, clear all the caches, purge CND files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Post count: 15

Hi there,

Just to confirm with your recommendation, I tried this on a Demo Install, directly importing data provided with your theme, and yet I am getting the same error: Just check the following link, you will be able to view the error http://demo.marpainfotech.com/. The issue seem to be occurring with Header 4 only.

Mind you, I don’t have a single extra plugin besides what comes along with your demo import.

Following are my Server/WP configs:

  • PHP: 7.1.29
  • WP version: 5.2.1
  • Theme version: 9.7.1
  • Theme database version: 9.7.1
  • Demo: City News
Post count: 23312

Hi,

Please update the theme to the Newspaper 9.7.3 because this problem was fixed. I saw that you are using an old theme version, like 9.7.1 and this problem is resolved now.

Hope this helps and let us know how it goes!

Thank you!

Post count: 15

Hi Catalin,

Thanks for the solution, it’s working now!

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newsmag’ is closed to new topics and replies.