Hello
I enter in theme panel, category. No matter what I do if I save the systems stay forever in waiting. In other terms. Never apply any saving. I have issue on visualizing categories having always error http 500. Can someone help me? Do I have to change template then?
Hello !
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please check our documentation for Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/ also some demos have elements from tagDiv Cloud Library and you need to have it activate.
Thank you !
Hello thanks
I followed all the instructions but nothing is changing unfortunately
Regards
Antonio
Hello !
You will have to edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png
Thank you !
Hello
In reality this part does not exist at all in my functions.php
Do I have to add manually at the end? Quite strange
Hello !
It could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thank you !
