Can someone tell me how to fix my site? Since the update, my featured images don’t appear nor do any other images. The social media icons are giant, the menu item disappears when hovered over and there’s a load of script stuff at the bottom on every article.
I read it’s to do with the child theme but I’m not very tech savvy and don’t know how to switch it over or disable it. I’m feeling like I should downgrade to a previous version of the theme.
https://martial-arts-review.co.uk/scott-adkins-avengement-review/
I have the same issue, luckily I am first trying on my staging site. Which is now ruined. Any idea how to “refresh” the site so images work ?
Hi,
Do you maybe use a child theme? If you do, try making a small modification in it, in the functions file â http://prntscr.com/nwzyeb The child theme included in the 9.7.3 package contains this modification.
The Newspaper theme update brings a change for the customers that use WP Bakery Page Builder with our Theme: – When youâll be updating to the Newspaper 9.7.3 version, youâll need to activate the tagDiv Composer to keep the Newspaper theme functionality youâve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements Please note that activating the tagDiv Composer doesnât mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update.
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa. Please make a backup for your website before updating.
Thank you for understanding!
I use the Gadget theme. I found Newspaper: functions.php and made the change but it didn’t make any difference. I’ve always used tag div composer and updated it whenever there was a theme update as if I didn’t, my site was completely messed up. I never get a chance to backup my site before a theme update as it updates automatically. There first I hear of it is my site is messed up and I see an update, then in turn update the plugins which fixes everything.
I downloaded the previous version v9.6.1 but dont know how to downgrade. Please help as my site is still messed up.
What do you recommend ? Disabling WP bakery ?
Hi @danblukk,
You need to delete the theme with all the plugins and reinstall the theme v9.6.1 via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/
@luchtzak
After the last update, if both the tagDiv composer and WPBakery are active at the same time, some elements will not be available in the tagDiv composer. This was made to prevent issues with the respective elements. The single image is one of them.
A solution is to either deactivate WPBakery and then the elements will be available in the tagDiv composer, or use WPBakery where the elements will be available.
Thank you!
All is working, here is my progress:
– updating staging site, (featured) images disappeared. I edited my main page (tagdiv composer and wp bakery together), then updated the page. Staging site was working.
– today, I updated my main site, performed all the required updates, but the (featured) images did work.
All end’s well đ
I don’t use WPBakery, it’s not active. My home page and the general pages ain’t the problem. They appear fine. It’s the posts that are messed up with no images and giant social media icons.
So I’ve got to delete the theme, reinstall an older version and start again from scratch because of an update? Is there no way to simply rollback to the previous update?
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please check the lazy-load option, maybe you are using other plugins for lazy-load, please deactivate theme or the option from theme panel -> https://www.screencast.com/t/7s7GXJemfMXf
Let me know the results!
Thanks.
So after disabling plugins, I found it was a plugin BJ lazy load stopping my images loading although my featured image still doesn’t load.
Apparently, I was using WP Bakery as if I disabled TagDiv composer and kept WP Bakery, my posts loaded fine but without Tag Div fanciness. If I disable Bakery and keep Tag Div Composer, my posts are still messed up.
With tag div composer enabled I get the giant social media icons and a bunch of code at the bottom of each post. https://www.screencast.com/t/HMsv5e07eP
One of the reasons I purchased the newspaper pack was because of the child themes it comes with and how it looks. I especially like the gadget theme so before I downgrade which is really the last resort is there any way to fix all these issues? keep tag div composer and WP bakery for my individual articles which you can’t edit with tag div composer.
For now, I’ve had to completely deactivate tag div composer as with it my posts are too messed up which could affect my rankings. Now surely that can’t be right.
Hi,
Unfortunately in Newspaper v9.7.3 there is a problem between WPBakery, tagDiv Composer, child theme and tagDiv Cloud Library, we’ll try to fix it as soon as possible.
Thank you for your understanding and sorry for the inconvenience!
Calin — where do I get a copy of Newspaper v9.6.1 ? The latest version is disrupting our site (yes, we use a child theme, and updating the functions.php didn’t solve the problem). Thanks, Calin.
Hi,
You can get the Newspaper v9.6.1 from here ->https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/
Thank you!
