Purchased 2 More Licenses but will not let me create account because same email?

Posted in: Newspaper
Post count: 66

I have a Theme Forest Envato Account through which I have 1 Newspaper 9 License. I just purchased 2 more through that account, after I tried to activate it and put the license number, I did not take because it says the email is already in use. I have 3 companies, so using licenses for 3 websites. What is the issue?
Thank you,

Post count: 623

Hello,

You can either use the different email address to register those extra keys or just add them to your existing account at https://forum.tagdiv.com/product_keys/ and then use those key to activate your theme.

Hope this will help you!

Post count: 18283

Hello !

Please try and activate your keys manually as you can find here. The email is refered to your support forum account. If you want to use only 1 account on this forum then you can manually update the keys and add the to your account as Amit says.

Here you can find how to update the keys manually: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you !

Post count: 66

Thank you Amit and Vlad for your quick responses.
Cyrus

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