Screen Grays Out But Doesn't Delete Element

Posted in: Newspaper
Post count: 60
Amari
#309460
Aug 20, 2019 at 2:10 am

Hello,

I’ve been struggling to delete elements and am not sure what the issue is. Whether I click the trash can in a row or column, or try to drag the element to the bottom right of the screen, things just gray out and the deletion is never completed.

Grayed out screen after trying to delete a element

https://ibb.co/J7XsGvL

  • This topic was modified 6 years by Amari.
Post count: 35449
Calin
#309493
Aug 20, 2019 at 8:05 am

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Post count: 60
Amari
#309544
Aug 20, 2019 at 1:01 pm

Found the issue: For some reason, the theme conflicts with the Classic Editor plugin.

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.