Hi, recently I went to use the tagdiv composer per usual to edit my site. When I clicked on the composer tab it loads up but the content on the page does not show and instead is a white page with a circular loading icon that doesn’t stop. The menu of the composer is in an unresponsive state and are unable to click the add element buttons and so on. I need to be able to use the composer to edit my site. Someone Help, thanks. I have a screenshot if that would help as well and using the NEWSPAPER 9 theme.
Hello !
Please update all the requirements on your system status as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hi, I have all of these updated and TagDiv Composer still won’t seem to work. I copied and pasted the system status below. Your help would be greatly appreciated if I could get the composer to function properly
Theme name i Newspaper
Theme version i 9.7.2
Theme database version i 9.7.2
HTTP channel test wordpress
Installed demo i Local News – demo ID: local_news | install type: no_content
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
PHP Version i 7.1.30
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 120
max_input_vars 3000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i http://www.raiderreader.org
WP Site URL i http://www.raiderreader.org
WP version i 5.2.3
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
