Hallo,
Is there an option to use the mobile them only for small screens like smartphones but use the responsive theme for tablets and bigger screens?
Because if you look on the mobile theme with a tablet, sometimes, especially in landscape mode, the mobile theme looks not good. But I would still prefer the mobile theme for really small screens because otherwise the responsive theme doesn’t look good.
Hi,
The mobile theme should apply only on phones, not on tablets. I have checked your website, seems like the mobile theme is not active at the moment – https://www.sciencenation.de/
I could take a look if you activate it. Let me know.
Thanks
Hi Simion, thanks for checking. It is now activated again.
It even shows the mobile theme on my laptop with MacOS with the Safari Browser.
Hi,
From what I can see the mobile theme is still appearing on desktop version, this is usually a cache plugin conflict, please deactivate your it and check to see if this will still happen, also we recommend to use WP Super Cache plugin.
Thank you!
As far as I know I don’t use any cache plugins. The only installed plugins I have are:
AMP (deactivated)
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
Right now I cleared the cache at my hosting provider. I hope that helps. Could you check from your end if it shows the website correctly? Mobile Theme on phones and responsive on everything else? As soon as I get access to the tablet again I will check on my end.
Still an issue. Safari on my laptop still shows the mobile theme. Things I tried but didn’t help:
– I changed the user agent in the browser
– Cleared the cache
– Deleted all the cookies
That does not occur on my laptop with Firefox.
Other websites don’t show their mobile theme while I use Safari on the laptop.
Sorry, I can’t see where I can edit posts.
Here is my user agent info, if that helps:
Your User Agent is:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.3 Safari/605.1.15
Browser Information:
JavaScript Enabled: Yes
Cookies Enabled: Yes
Device Pixel Ratio: 1
Screen Resolution: 1366px x 768px
Browser Window Size: 1366px x 658px
Hello,
I’ve just checked your website on my Mac and PC and this is displaying normal -> http://prntscr.com/ps4psz -> http://prntscr.com/ps4q9d -> http://prntscr.com/ps4qcx
Thank you!
Hey Calin,
Could you check with your mobile phone? Because on my mobile phone it is not showing the mobile theme startpage. It starts showing the mobile theme as soon as I click on a category page. But not the homepage. The mobile theme is enabled on the startpage.
Thank you.
Hallo Calin, thanks for testing with your mobile.
You have the same issue.
You see the responsive design and not the mobile theme on your mobile.
But the mobile theme is enabled on the start page.
How can I fix this?
Thank you
Hello,
Just make sure that you’ve cleared all cache and if you are using CDN please purge the cdn cache.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
