Site Won't Load After Update

I updated the theme and plug-in files and now when the site loads I get this message:

Warning: require_once(/home/wp_8qyeu9/tvfishbowl.com/wp-content/plugins/js_composer/include/helpers/helpers_factory.php) [function.require-once]: failed to open stream: No such file or directory in /home/wp_8qyeu9/tvfishbowl.com/wp-content/plugins/js_composer/js_composer.php on line 137

Fatal error: require_once() [function.require]: Failed OPENING required ‘/home/wp_8qyeu9/tvfishbowl.com/wp-content/plugins/js_composer/include/helpers/helpers_factory.php’ (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/wp_8qyeu9/tvfishbowl.com/wp-content/plugins/js_composer/js_composer.php on line 137

http://tvfishbowl.com/

This happened after uploading the current js-composer to plug-ins I can’t get to the dashboard either. Please help

• This topic was modified 11 years by ewbrophy. Reason: add info

See my guide on moving from newspaper to newsmag… This same process works for updating to new version of theme and visual composer.

Hi Chris, thanks for the help. I’ve got the site back up, but on re-install it’s not accepting my Visual Composer License Key. Any ideas?

The visual composer keeps showing up as needing to be updated from 4.3.4 to 4.3.5, when I try to update it I receive the message:

“An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.”

Yes. You can ignore that.

1) the version included with theme is bundled version – please see the site docs which are super useful in understanding how to use this theme: (see link right side of this page!)
https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

2) the version included with theme may not be the exact latest version, and so there may be times when you see a note that new version is available; however you cannot update as you don’t have a separate license, but a bundled license which is updated with each theme update. The bundled version does not need license, but is only updated with theme as it must be tested for compatibility with the theme custom functions and some custom modules.

UPSHOT: You can ignore the note about needing an update — you don’t have to update, it’s just telling you there is one.

The latest version for the theme, is found as part of the theme download on Theme Forest in the plugins folder for the theme.

(NOTE: TagDiv have tried to included code which stops the “nag” from appearing, but it doesn’t seem to always work, hence why you might or might not see notice about “update available.” But, see the theme docs!)

• This reply was modified 11 years by simchris.
• This reply was modified 11 years by simchris.