Hi team,
A few things…
1) I can’t seem to access the Cloud Templates. I get an error message saying “invalid reply from server endpoint”
See this screenshot: https://drive.google.com/open?id=14CjVUioE0E-T4qNFOe_KeSlJHH80xCv-
Theme and plugins are all updated, including new tagDiv Standard Pack.
2) Before the update, the Cloud Templates were there – but the post template sidebar didn’t work properly – it sat the sidebar at the end of the page, after the post. Not sure if this has something to do with me setting row to stretched 1200px. Was hoping the update would fix this issue so I could create my own post templates, but now it doesn’t work at all.
3) Can you universally set the width somewhere in the theme panel ie my home page is 1200px, but because I can’t get the Cloud Templates working, I’ve been using your default post template, which is set narrower. Thanks!
4) Lastly, is it possible to put a 1pt keyline around adverts somehow? I tried doing it in the widgetised sidebar widget using the CSS tab but it didn’t work (seems to work with image widgets).
This is what I want to achieve (I’ve done this using the image widget, not widgetised sidebar).
https://drive.google.com/file/d/1a7LdDx3AS2xg7yz2rSnWIGBZieh0c9LK/view?usp=sharing
Thanks very much in advance.
Lisa
Hi,
1. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit
2. Usually this is a plugin conflict, some times is from WPBakery, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
3. Unfortunately only on cloud template you can change the width, without cloud the only width that you can force are these -> http://prntscr.com/pyj043
4. I think that you want to set 1 solid border around the ads, if is this, then you need to use custom css for theme panel ads -> http://prntscr.com/pyj2p0
.td-a-rec{
border: 1px solid #111;
padding: 8px;
}
Or you can set with tagDiv Composer ad box and set on it the css -> http://prntscr.com/pyj38a after that you can use the right click to save the element and reuse it -> http://prntscr.com/pyj3rr -> https://forum.tagdiv.com/custom-ad-spots/
Thank you!
Thanks Calin on all of that.
Re 1)
I’ve looked at the system requirements, and gone to my hosting provider. I’m running PHP 7.2 and I have 128M WP Memory – although I am still getting this message in the system status saying I only have 40M – why could that be? And is this perhaps the issue. They’ve doubled checked and I do have the 128M limit.
See this link: https://drive.google.com/open?id=1smDqu1d8aa2ZGhdiVAHAiJ9WOV_PKd0n
Thanks
Hi,
Make sure that you set it as in our documentation in WordPress wp-config.php file.
Also the requirements are for 256M not 128M.
Thank you for your understanding!
