Hello
We are testing Newspaper 10 and get the following error in wordpress.
Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 26 of the file /srv/htdocs/wp-content/plugins/td-composer/td-composer.php. Error message: require_once(): Failed opening required ‘includes/tdc_version_check.php’ (include_path=’/:.’)
We have completely removed the theme and re-installed it. We have also gone through and disabled all the plugins on the site and still get the critical error.
Hello !
Please make sure your wordpress install is clean. Also please follow closely our instalation tutorial which can be found in here: https://forum.tagdiv.com/install-via-wordpress/
Thank you !
Really that’s the support you offer? I have followed the instructions each time we removed and re-installed the theme, even removing the theme entries from our database to make sure it’s a clean install.
Do you have any other suggestions? The error comes up every time we activate the cloud template plugin.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
