Newsmag – Newspaper & Magazine WordPress Theme: Problems with the images

Posted in: Newsmag
Post count: 3
mediapoint
#321151
Nov 21, 2019 at 12:04 am

The images are not displayed on the cover, or in the entries, or in the media library, and when I upload the images they are deleted when published. The theme is installed on escobarnews.com
Help me please!

Post count: 35449
Calin
#321176
Nov 21, 2019 at 8:34 am

Hi,

Usually the thumbs look like this -> http://prntscr.com/pzx56l when there is no featured image set on posts/pages -> https://forum.tagdiv.com/featured-image-or-video/
If there is still a problem after you set the featured image, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Post count: 3
mediapoint
#321335
Nov 21, 2019 at 8:39 pm

I performed all the tests you suggested, but it didn’t cause any effect. Similarly, I appreciate your interest and help

Post count: 35449
Calin
#321392
Nov 22, 2019 at 8:35 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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