When creating or editing a post, screen jumps back up to the top while typing

Posted in: Newspaper
Post count: 14

Hello, Just recently, when creating a new post or editing an old one, I’m having trouble. It’s ok for the first part of the post while I’m typing in content, but when I get down below the first half of the page and create a new “block” to write in, the screen jumps back up to the top part of the page and I cannot see what I am typing. I can still type in the block, but I just can’t see what I typed without scrolling back down to that block.

Any idea what is going on maybe? I have not updated for a while and wondered if that might be the reason…
Thanks,
Trudy

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that you have Newsletter v10.1

Hope this will help!
Thank you!

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