whenever I activate the tagdiv composer (WPBakery not installed), it shows some fatal error and not able to edit the website. topbar is not showing in frontend editor. after that I deactivate the tagdiv composer and install the WPBakery Page Builder, then the website works fine.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persist, please provide some more details and some screenshots.
Let me know the results!
Thank you!
thank you, solved. I have two more questions.
1. the child theme is not in zip file. so how can I install it ? should I make it a zip file then I can install it to wordpress right?
I saw the documentation of the child theme but it was saying some file manager/root things which I didn’t understand. tell me a simple process to upload the child theme. 🙂
2. the wpbakery is not activated. it is asking for activation. so if a new update is available, how can I update it?
I have same issue with td-composer on newspaper 10 versions that show unknown error and after deactivating td-composer everything work fine.
Hi,
1. The child theme comes with the Newspaper theme, you can download the full package from your themeforest account ( you can check how to download it here ), this is what the plugin should contain, the child theme file should be on code -> https://i.imgur.com/q9hibXQ.png
2. The The WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin ( you do not need a licence to use the version that comes with our theme ), please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Hi anurag12ad,
Please try the above suggestion and make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3.
If the problem persist, please provide some more details and some screenshots or a link where I can inspect the problem.
Thank you!
thanks, sir. another issue I am facing. I have 2 newspaper theme licenses. I installed the 2nd theme on another wordpress site and trying to activate. but it is asking to create a new support account. what to do ? should i create a new support account?
Hi,
If you own multiple licenses of the theme, you do not need to create multiple forum accounts,you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Thank you!
