Theme problem

Posted in: Newspaper
Post count: 3
bdnewstimes
#324285
Dec 10, 2019 at 7:54 pm

Newspaper X not working at Android device. My portal bdnewstimes.com

Post count: 35449
Calin
#324353
Dec 11, 2019 at 11:18 am

Hi,

Please make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Post count: 3
bdnewstimes
#324376
Dec 11, 2019 at 12:37 pm

Every requirement is supported by hosting server.

Post count: 35449
Calin
#324488
Dec 12, 2019 at 9:29 am

Hi,

If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

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