When Clicked “Cloud Template” >> “Add New”
Pre-designed Templates – tagDiv Cloud Library
Invalid reply from server endpoint.
I want same layout as “Default PRO” with my existing Posts and News
It would be great if you can help me out on this
please check
http://178.128.156.242/
http://178.128.156.242/info.php
for PHP limits and etc.,
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Was the Problem resolved? If so, what was the Problem? I also got this error and i dont want to send admin url, cPanel etc. every time, there is a obvious problem with the theme…
Hello !
Usually this is a system status issue. Make sure that everything is green in there !
Please make sure that all the system requirements are accomplished as you can see it here:https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
It has been Green since 4 Years… you should really start to look into the bugs and stop answering with standard feedback like a machine. This is really anoying. Everytime someone is posting a bug (and there are many of them) you tell them to check the system status and deactivate all the plugins, hoping they won’t get back to you again. That is not how Support works…
Hello !
Please note that in more that 95% of the cases this issues are caused by plugins and system status.
If you’re still experiencing this issue please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi, I also have this problem and I solve it when I deactivate WP Super Cache plugin. Maybe this can help someone.
Best Regards
Vladan
I got same error, and as i see many poeple got this. Please stop auto reply, and explain how we fix that.
All system requirements are green!
And i don’t want to share admin info!
Also, save button doesn’t work. This errors happened today. In yesterday all features was work good.
I am sharing console error here. May be it can help you. First error cloud popup, second error saving problem.
Hello !
You will need to understand that this issue may seem standard but unfortunately not everybody has the same fix. Our team must investigate and see what the issue could be.
Without proper access we cannot offer support unfortunately more than you already see.
Thank you !
