Responsive "Mobile" View Shows on Desktop

Posted in: Newspaper
Post count: 2

Hi there, I have Newspaper set up on WordPress with all updates applied. Users occasionally encounter the responsive “mobile sized” view of the homepage when viewing it on desktop. This is not related to Mac vs PC or any particular browser. The issue persists if cookies/cache are cleared. Loading a particular blog post seems to always load in the proper view. Is this a known bug and if so, how can it be fixed?

Post count: 35449

Hi,

If the mobile view appear on desktop this is related to some cache plugins, you can make a test, please deactivate all non theme/tested plugins, also if you are using child theme and cache plugins and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Post count: 2

Hi Calin, I already have WP Super Cache installed (and the problem has persisted with it installed, updated and activated). There are no child themes or other cache plugins.

Could the issue be with WP Super Cache?

Post count: 18283

Hello !

If WP Super Cache has been installed and you cleared the cache that means that your cache comes from the host. You will have to contact your host and ask them to remove your cache.

Thank you !

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