Internal Server Error Problem

Posted in: Newspaper
Post count: 11

Hi everybody,

I am taken Newspaper theme yesterday and I want to setup it, but when I click the theme panel, I had a problem like it.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

how can I solved this problem? please help me.

photos;
1- https://imgur.com/lIgcufB
2- https://imgur.com/zow8I9e

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  • This topic was modified 6 years by ib0.
Post count: 11

In my wordpress project I use this theme “Newspaper”. This theme allows me to use plugin “TagDiv Composer”. Every time I activate this plugin I get 500 Internal Server Error.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

If I deactivate this specific plugin everything is back to normal.

I have tried to deactivate all the plugins and activate them again, but problem is not solved. Finally I tried the same theme with the same plugin in another WordPress project and I didn’t have any problem (at least till now).

Any ideas or any help would be very helpful!

  • This reply was modified 6 years by ib0.
Post count: 35449

Hi,

So you have the Newspaper them v10.3 and WordPress 5.3.2
Are you experiencing such issues? In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Post count: 11

Hi Calin,

I found problem now, when I active plugin of tagDiv Standard Pack, our website has problem. I will de-active plugin everything is back to normal.

Why is solved this problem?

Post count: 11

hi,

when I active plugin of tagdiv standard pack, and install of default pro, this theme is create a page of home. and my website has a problem with the page of home. http://www.olcal.com please check it.
but I saw my another page; http://www.olcal.com/hakkimda please check it also.

and now; theme page has a problem already its not opened.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Post count: 35449

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 11

Hi,

Sending now, please check.. waiting your good news.

Regards,

Post count: 11

waiting your respond.

Post count: 18283

Hello !

Please let us know what is your e-mail address. Your e-mail may have got into the Spam folder.

Thank you !

Post count: 11

hi,

ibrahim (at) olcal.com, please check it.

Post count: 18283

Hello !

We have found your e-mail. Our team will respond to your e-mail as soon as possible.

Thank you !

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