The editor has encountered an unexpected error.

Posted in: Newspaper
Post count: 5
codeslove
#332022
Feb 19, 2020 at 1:34 am

I’ve installed “Gadget pro” demo to do some test on it, but I am facing an issue.. when I try to EDIT or ADD NEW post, an error appears :

On Console I see TypeError: “e.visibility is undefined”, if you can help about this ?

Post count: 35449
Calin
#332120
Feb 19, 2020 at 11:36 am

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Post count: 5
codeslove
#332124
Feb 19, 2020 at 11:53 am

Hi,

No not an issue about plugins, I did see two posts linked to this one on forums did many tests to fix the issue without success…, Disable plugins, import new demo..

Good news, problem resolved now, my issue was between cloudFlare DNS configuration and Nginx Vhost (domain name with/without www.).

Thanks for your support.

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