Hi!
First of all I wanted to know, that if I update the theme, will all my settings and pages be deleteted? Just worried, that it will get lost.
2) For some reasons we get super bad rating for page speed. I’m not entirely sure cause I’m super bad with IT, HTML, etc. but I think it’s some technical stuff. Is there maybe a setting that I mistakenly clicked?
That’s the site: http://www.cavanisfriseur.de
Thanks a lot,
Marco
Hello !
Updating the theme will not affect your settings. Please make sure you are creating a backup before updating.
Please follow our update tutorial as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Page speed is not covered by the support team. This can be done by our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for your understanding !
How is PageSpeed not covered when you sell the theme as “fast”. My pagespeed score is 1 which’s got to be the worse ever score someone can ever get with the theme out of the box!
Hello !
Page speed is not covered because it is influenced by way more factors than only speed. Images, host, plugins, ads, content, all this affects the page speed.
We can offer page speed services if you contact us here: https://tagdiv.com/premium-customization-services/
Thank you for your understanding !
