i am unable to import category tamplate as show in video of documentation

Posted in: Newspaper
Post count: 7

i tried to import CLOUD LIBRARY TEMPLATE to change category page and it shows error 404 page, not the template i installed

here is my website tech3mind.com

https://imgur.com/a/EfQThFGcategory page

Post count: 35449

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Post count: 7

I did everything as you said, Remove all plugin and cleared cache
still, the outcome is the same

ss of system status and other

I cant remove tag div as it brock by site

Post count: 35449

Hi,

Please make a test, and set the php to 7.3 the php 7.4 was not tested with the current version.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 7

sent you mail with credentials pls check

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