Enable comments

Posted in: Newspaper
Post count: 14

Hello,
I enabled comments in Theme Panel > Template Settings > Page Template > DISABLE COMMENTS ON PAGES (which is disabled, i.e. button is on the left side and grey). In my post, I checked Discussion > Allow comments. Then I clicked Add comment and added a dummy comment. Upon clicking View post, there is *no visible comment section* at the bottom of the post, but Comments show an entry for my dummy comment. I have no plugin such as “Disable comments”. What is still missing to display comments?
Best regards,
PitH

Post count: 18283

Hello !

Please provide a link to your page so we can inspect and see what can be done.

Thank you !

Post count: 14

Good morning, Vlad

I’ve sent you a reply message just now via contact@tagdiv.com as this Forum has locked me out, pretending that “It looks like your support has expired!” I had to log out and log in again here to get this reply window working. There must be something wrong with your Forum’s registration process. Can we please continue our conversation via email, also for reasons of privacy?

Thanks, and best regards,
PitH

Post count: 35449

Hi,

Yes, the conversation can continue on email.

Have a nice day!

Post count: 14

Hello, Vlad and Calin!

Where is your reply to my inquiry (posted last week Friday)? Except being locked out from this Forum, I only received multiple autoreply messages via email. My experience with your company a couple of years ago when I acquired my first Newspaper license was a much better one, with inquiries like the present one being answered promptly. What has happened in the meantime?

Regards,
Peter

Post count: 35449

Hi PitH,

We try to answer to all our customers in our support hours.
Please provide some more details about this problem “Except being locked out from this Forum, I only received multiple autoreply messages via email” did you not get any reply from us ?

Please make sure that all settings from comments are set as in our guide from here https://forum.tagdiv.com/enabledisable-comments/ and the comment section will appear.

Thank you for your understanding and sorry for the inconvenience!

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