Hello,
I tried to update patch_4.9.2_4.9.3 to the staging part of my webite. It worked for a while, but now I see this : https://www.screencast.com/t/nDXOoXuCGC. It means “a critical error has occured” and “learn more about debugging wordpress”.
A you can see, some features like ChatBot.collect and Moneytizer ads are visible, but that’s all.
However I can access to the back end via /wp-admin/, where I can see that I have version V 4.9.3.
What did I do wrong ?
Thanks in advanced.
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, also if you are using Cloudflare (CDN), make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/ clear all cache and deactivate the cache plugins, after that check again.
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Let me know the results!
Thank you !
Ok I got it, the trouble came from TagDiv mobile theme and TagDiv composer, who were automatically disabled because not compatible with the new theme version.
Thanks :).
Hi,
If there are still some problems, or you have other questions related to our theme, just let me know!
Have a nice day!
